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All orders are processed within 1 to 2 business days (excluding weekends and holidays) after receiving your order. We use a wholesale pet supply company that will fill your order and ship your items to you via USPS Priority Mail.
If you haven’t received your order within 5 business days of receiving your order confirmation email, please contact us at firstname.lastname@example.org with your name and order number, and we will look into it for you.
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